Customer Rewards Trigger

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The customer is the Centre of the universe now for ecommerce and not only.  The biggest battle is to keep your customer closer to you and to make sure that you give them what they need when they need it.

But you need to treat this race for customers with care. You have to bring more value to your customer’s life if you want loyalty from them. And this is a never-ending process. Once you’ve convinced them to buy from your store, you want them to come back and buy more. For this, you need to make them feel appreciated at all time and you have to show them that you care for them.

At Conectoo we care about people and stories. We consider that everything starts with a story. Like our name suggests, we think that the most important thing in the world is the connection between people.

When a customer trusts you and shows it by purchasing from you, you should demonstrate appreciation in return. But how to do that?

We have developed a trigger email feature made especially for you to make your clients feel special. We thought that the best way to show your clients that you appreciate them is to reward them.

Customer reward trigger email works very simply and here, at Conectoo, we made it even better:

It sets off in X minutes/hours/days from the moment one user made the y order on the website, and if the total purchase amount exceeds a certain value set by you.

The template of the email can be personalized with the customer’s data ( e.g. name/ first name ). For Prestashop a gift card can be generated automatically and sent to the customer.

This trigger was developed to increase the quality of the shopping experience for your customers. It should be present in your strategy plan along with other trigger emails such as cart abandonment and product of interest . All these things will help you maintain a great relationship with your customers and win their loyalty for life.

Conectoo the people that matter to you.

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Product of interest

conectoo

Ecommerce is gaining a lot of ground these days.  In order to stay on top, one has to be very well informed and also make sure that he’s customers have the best shopping experience on their website so they will return.

Here, at Conectoo, we felt the need of a new feature to help our clients stay more engaged with their customers and to increase their sales.

We have developed a new trigger email that we consider to be very important: product of interest.

How does it work?

It sets off at x minutes/hours/ days from the moment a product of interest is identified for a certain user. We can set the limits and variables for this scenario. For example, a product of interest can be the one that a user spends more than 2 minutes on its details and clicks at least once on the its photo.

A fixed number of trigger emails that a person can receive in a certain period of time can be set up.

The template for this trigger email can be personalized with the customer’s data ( e.g. name / first name ) and it may contain the list of elements that he showed interest in ( picture, title, price, link ). Each product has a “BUY NOW” call to action button that takes the customer on the product’s page from your website.

By using this trigger based strategy, you’re using a remarketing tool to direct more clients to your website. And studies show that over 70% of the clients that receive these kinds of messages are more likely to finish the purchase.

Our main goal, here at Conectoo, is to bring you closer to your customers and to make sure you offer them the best services and that the shopping experience is a very pleasant and easy one.

Your time is very important to us, as it is the time of your customers. So we want you to have the best results in the shortest time and with minimum effort.

By bringing your customers what they are really interested in into their inboxes, you’ll gain their loyalty. They will be happy to receive information about what they like & want and they will repay you by ordering from you.

It is very important to put your clients first. Them and their needs.

Here, at Conectoo, with every single feature that we develop, we help you build a real relationship with your customers based on trust and loyalty.

Conectoo the people that matter to you.

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AB testing is the new cool

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AB Testing is an amazing method to find out what is the best online marketing strategy for your business.

If you plan your AB testing with great care, it can make a great difference in the results of your marketing efforts.

Preparing your AB test:

When you decide that you want to try AB testing, the first step is to decide what you want to test. Here, at Conectoo, we offer you some great variables that you can base your tests upon, like the title, the sender, the content, time of the sending.

One thing is very important though: before you start testing, you have to know for sure what is the exact thing you want to find out by performing this test.

In your email marketing strategy it is important to know what works and what doesn’t. Based on the results you should change your strategy accordingly.

AB Testing is not something that should be done without proper preparation. You should pay attention to the TIME ( duration ) allocated for the test. If you give insufficient time, or too much of it, your results will not be relevant.

Also, the best approach is to test one variable at a time.

AB testing is a great method through which you can understand your customers. You will be able to find out more info about what they like and how they react. For example, if you are testing content you may find out that new customers prefer different content than returning customers.

A lot of savvy marketers are already using AB testing to increase conversion rate.

A great example of how useful AB testing can be is given by customer.iol 

“Hey.”

That’s the subject line that helped Obama raise 690 million dollars.

But how could Obama’s team know it would work?

It wasn’t because they had “one weird trick”. They were using a tried and true method:

A/B testing. “

As I said before, you really need to know what you want to test.

So this how we see AB testing at Conectoo.

We developed four types of tests: one for the subject line, the sender, the content and for the campaign time ( the best time to send it out ).  Also you can choose from as much as 5 splits per list of any given length.

There are two methods to do your testing here, at Conectoo: the first is by dividing the total number of contacts by the total number of splits.

The second method is by sending x percentage for the splits, and the rest of the list will get the winner message.

The “winner” is chosen by the click rate or by the open rate.

The message can be then sent automatically to the rest of the list, if you desire to do so.

We are waiting for you here, at Conectoo to help you increase your business and stay in touch with your customers by testing as much as possible

Conectoo the people that matter to you!

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Connect to Conectoo

connect-to-conectoo-2Eight years have passed since a new email marketing service entered the Romanian market.

Even from the start we wanted to be different. We care most about people and about their stories so we chose a name to represent the things we stand for – Conectoo.

We see ourselves as the liaison between the customers and the providers. We support the story behind millions of customers and we help our clients stay focused on the things that matter – the person behind every sale.

Email marketing is the best way to be present in someone’s life without invading their privacy. You are close to the client – in his inbox, but not as close as becoming irritating.

We chose our team with care and we only have young, devoting people who love their job and are always full of enthusiasm. Our clients are the same.

We love to witness their success story and to help them grow their business.

We are happy for every customer that communicates with eMAG, Ringier, Nemira, EVZ.ro, Auto.ro, MRM , and so many others.

Behind every conversion is a person and we like to reveal it to our customers. We do not treat clients as numbers but we provide the numbers to help our clients.

What makes us so special? Well, where shall I start?

Our experience is our endorsement along with our satisfied customers. In the past few months we have changed the interface of our platform to make it even more  friendly and easy to use and we are working around the clock to improve the customer experience and make an amazing one every time you access Conectoo.

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We offer you the best tools to stay close to your customers: Marketing Automation.

We have developed specific scenarios for your business that you can use to increase sales. With these tools you will be able to grow your data base and to turn your visitors into loyal customers.

AB testing is one of the most efficient tool when it comes to understanding your needs and creating your marketing strategy.

We developed this feature for you and we help you learn how to use it right.

There are a lot of other surprises for you , once you enter the Conectoo world, surprises that will help you increase your business and clear your thoughts about what you have to do.

We offer you great customer support and also strategy consultancy. From the second you enter our world we become your business partner and your goals become our goals too.

We invite you to explore the growing world of email marketing and to let us lead you to success.

Conectoo us and we will show you the way!

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