The customer is the Centre of the universe now for ecommerce and not only. The biggest battle is to keep your customer closer to you and to make sure that you give them what they need when they need it.
But you need to treat this race for customers with care. You have to bring more value to your customer’s life if you want loyalty from them. And this is a never-ending process. Once you’ve convinced them to buy from your store, you want them to come back and buy more. For this, you need to make them feel appreciated at all time and you have to show them that you care for them.
At Conectoo we care about people and stories. We consider that everything starts with a story. Like our name suggests, we think that the most important thing in the world is the connection between people.
When a customer trusts you and shows it by purchasing from you, you should demonstrate appreciation in return. But how to do that?
We have developed a trigger email feature made especially for you to make your clients feel special. We thought that the best way to show your clients that you appreciate them is to reward them.
Customer reward trigger email works very simply and here, at Conectoo, we made it even better:
It sets off in X minutes/hours/days from the moment one user made the y order on the website, and if the total purchase amount exceeds a certain value set by you.
The template of the email can be personalized with the customer’s data ( e.g. name/ first name ). For Prestashop a gift card can be generated automatically and sent to the customer.
This trigger was developed to increase the quality of the shopping experience for your customers. It should be present in your strategy plan along with other trigger emails such as cart abandonment and product of interest . All these things will help you maintain a great relationship with your customers and win their loyalty for life.
Conectoo the people that matter to you.